At Urban Leaves, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our blog or interact with our content and services. This policy is designed in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information:
a. Personal Information
This includes information you voluntarily provide to us, such as:
- Name and email address (when you subscribe to our newsletter or contact us)
- Comments and messages you leave on our site
- Any additional details you may provide in surveys, contests, or feedback forms
b. Non-Personal Information
We collect certain data automatically through cookies and analytics tools:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
- Referring URLs
This information is used to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries or requests
- To deliver our newsletter or updates, if subscribed
- To analyze traffic and improve content
- To detect and prevent technical issues or misuse
- To inform you about new posts, events, or opportunities related to Urban Leaves
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Urban Leaves uses cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools help us measure website traffic and improve content relevance.
You may choose to disable cookies through your browser settings. However, doing so may affect how some features of the site function.
4. Third-Party Services
Our blog may link to external websites or use embedded content (e.g., YouTube videos, Instagram feeds). These sites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.
5. How We Protect Your Data
We take reasonable administrative and technical precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal data is restricted to authorized team members only, and all data is stored using secure, encrypted systems when appropriate.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Withdraw your consent for further use of your information
- Request deletion of your data (where applicable)
To exercise any of these rights, please contact us at: [email protected]
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child without appropriate consent, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.
